Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Power of Process
Welcome to Power of Process
A personal welcome from Rebecca (1:36)
Start Here
Welcome Survey - Let's find out where you are right now
POP Spring 2024 Roadmap
CEU Certificate
Facebook Community
Access your first Bonus - Private Podcast
The importance of having a process (5:25)
Pre-course Lesson 1 - Cast your vision (11:17)
Pre-course Lesson 2 - Clarify your strengths (11:43)
Module 1 - The 2 Key Decisions
Welcome to Module 1 (2:09)
Lesson 1 - Decide who you want to serve (8:33)
Lesson 2 - Research your client (8:50)
Lesson 3 - Uncover your clients' pain points (7:29)
Lesson 4 - Write a client description (7:31)
Lesson 5 - Decide on your core offer (8:42)
Lesson 6 - Find your sweet spot (7:56)
Module 2 - Pitching Clients & The Onboarding Process
Welcome to Module 2 (2:45)
Lesson 1 - Setting client expectations (10:30)
Lesson 2 - Pre-qualify your clients (12:20)
Lesson 3 - Email Nurture Sequences (8:37)
Lesson 4 - Hosting the Discovery Call (19:48)
Lesson 5 - Consultations that Convert (16:38)
Lesson 6 - Closing the Sale (11:38)
Lesson 7 - Decide on your onboarding process (3:11)
Module 3 - The Art of Delivering Your Design Service
Welcome to Module 3 (2:18)
Lesson 1 - Project Planning (9:13)
Lesson 2 - How to kick off a design project (14:57)
Lesson 3 - Building project budgets (6:48)
Lesson 4 - How to run a concept and budget review (10:08)
Lesson 5 - Running successful presentations (13:29)
Lesson 6 - How to handle client revisions (4:53)
Module 4 - The Art of Implementing Your Design
Welcome to Module 4 (2:31)
Lesson 1 - Reselling products to clients (15:42)
Lesson 2 - Best practices for ordering products (11:20)
Lesson 3 - Navigating site visits (9:00)
Lesson 4 - Preparing for the big reveal (13:50)
Lesson 5 - How to run a successful photoshoot day (8:33)
Lesson 6 - Closing out a project (7:08)
Module 5 - Crafting Your Unique Process
Welcome to Module 5 (1:59)
Lesson 1 - Assess your current status (6:00)
Lesson 2 - Identify the points of friction (12:49)
Lesson 3 - Outline your steps (10:38)
Lesson 4 - Label your steps & name your process (5:33)
Lesson 5 - Create clear & concise descriptions (6:06)
Lesson 6 - Create a one-page flow chart (5:49)
Module 6 - Client Management
Welcome to Module 6 (2:13)
Lesson 1 - Stay organized internally (8:32)
Lesson 2 - Best practices for communication (11:04)
Lesson 3 - Creating supporting documents (6:13)
Lesson 4 - Elevating your client journey (8:48)
Lesson 5 - Building your client contract (6:08)
Lesson 6 - Establishing client payment schedules (4:32)
Lesson 7 - Spreading the word (9:58)
Bonus
Tools of the Trade Recorded Training (43:07)
Automating your Client Experience with Charlotte Isaac (39:56)
Spring 2024 Live Session Replays
Open Ceremonies—Friday April 19th, 2024 (62:57)
Study Hall Q&A #1—Friday April 26th, 2024 (64:45)
Congratulations, You've completed POP!
Congratulations from us to you! (2:08)
We want to hear from you!
Additional Resources
How to Open & Customize Canva Templates (5:48)
Rebecca's Book & Podcast List
Resilient by Design Shop
The Client Onboarding Bundle
Design Services Agreement
Pricing with Confidence
Design Phase Internal Checklists
Implementation Phase Internal Checklists
Photography & Publishing Workshop Replay
Consultation Pitch Deck Templates
Lesson 4 - Label your steps & name your process
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock